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About Us
NetMechanics Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at nminfo@netmechanics.co.uk.Our Contact details:NetMechanics Ltd 49 Meadowbank Road Fareham Hampshire PO15 %LE United Kingdom Phone: 0845 388 7053Email: nminfo@netmechanics.co.ukVAT Number: 750 2823 49 Company No: 03906980NetMechanics Ltd Company No: 03906980 |
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. Payment is processed by either PayPal or Worldpay. If you would like to pay by another method such as NatWest's FastPay please call us to arrange.We accept Switch Visa and Mastercard. . You may send your credit card information via phone, fax, snail mail or over the Internet. |
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Shipping And Handling
Orders for Items in stock, when received before 4pm, will usually ship the same day, delivery date will depend on the class of postage you have requested. We will notify you by email or telephone in the event that we are out of stock. We will endeavour to supply the item as soon as possible. If the item is no longer available or will take too long to obtain we will offer you an alternative or equivalent product. Should this not be acceptable and you do not wish to wait we can refund your money. Please call if you have any questions. |
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Delivery Schedule
Orders for Items in stock, when received before 4pm, will usually ship the same day, delivery date will depend on the class of postage you have requested. We will notify you by email and/or telephone in the event that we are out of stock. We will endeavour to supply the item as soon as possible. If the item is no longer available or will take too long to obtain we will offer you an alternative or equivalent product. Should this not be acceptable and you do not wish to wait we can refund your money. Please call if you have any questions. |
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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
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Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
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Credit Card Security
WorldPay:All transactions are strongly encrypted on the WorldPay secure server.Your credit card details will only be retained by WorldPay and their acquiring bank. WorldPay processes your payment and arranges with NetMechanics for your goods or services to be dispatched. For more info please visit http://support.worldpay.com/kb/reference/faqs/shopper_faqs.htmlIn the case of a suspected fraudulent transaction, card details may be disclosed to NetMechanics for the sole purpose of performing further checks. NetMechanics Ltd is not permitted to retain these details. |
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Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee and of course the Standard manufacturers warranty. Your rights as a consumer will always be upheld. |
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Reaching Us
If you need to reach us, please email us on weborders [at] netmechanics [dot] co [dot] uk, alternatively, you can call us from within the UK on 0845 230 1661 or International +44 23 92 730999 or write to us at 123 Albert Road Southsea Hampshire PO5 2SQ United Kingdom |
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Privacy Policy
[COMPANYNAME] do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposesNetMechanics Ltd is registered with the Data Protection Commissioner. |
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Returns Policy
1. All goods found to be faulty or damaged in transit to the customer will be replaced free of charge. 2. Should you take delivery of an order and subsequently wish to cancel that order, you must contact us immediately and ensure that you do not open the packaging of said goods. We would expect to have the goods returned to us in original un-openend condition within 7 days at your own expense. 3. Any goods returned with the seal broken or packaging opened are deemed to be accepted by the customer and will be charged for and subsequently returned to the customer.4. Software purchased from ourselves in error cannot be returned under any circumstances. We will endeavour to ascertain what you require and obtain it for you if at all possible. Under special circumstances it may be possible for you to return such software by prior arrangement. Please contact us if you are at all unsure as to what software you need. We are always happy to advise. |
| Remittance Terms All goods and services are to be paid for immediately, except where a customer has been granted account status whereby, at our discretion, we may allow 30 days for invoices to be paid. |
